Help & Info

Personalisation Service

Transform your Midnight Mischief sleepwear into a truly personal treasure through our premium monogramming and customisation service. Each piece is meticulously embroidered by our skilled artisans, who maintain the highest standards of craftsmanship throughout the process.

For bespoke requests including custom font selections, unique embroidery colours, specific monogram placements, or specialty designs, please contact our dedicated client services team at info@midnightmischief.com.au.

 

Sizing Guide

Midnight Mischief sleepwear is crafted in Australian sizes. Our signature designs feature thoughtful details for the perfect fit.

Size Recommendations

  • If you typically find yourself between sizes, we recommend selecting the larger size for optimal comfort
  • All measurements provided below are in centimetres (cm) and correspond to Australian sizing standards

For more information please click here

Pre-order Collection

  • Pre-order items are clearly marked in the product title or size selection
  • Anticipated restock dates are provided with each pre-order item
  • All items in an order containing both pre-order and in-stock pieces will be shipped together
  • While we strive to meet our estimated restock dates, please note these may be subject to adjustment
  • Pre-order shipping times commence from the restock date, not the order date
  • Pre-orders cannot be cancelled once placed

 

Shipping and Delivery

Australian Delivery

  • Free standard shipping on orders over $60 (up to 15 business days)
  • Express shipping $13.99 (up to 10 business days in metro areas)
  • VIP Express shipping $19.99 (up to 5 business days)
  • Additional shipping charges apply for multiple items
  • Return-to-sender fee: $14.95
  • Re-delivery fee: $9.95

 

International Luxury Delivery

  • Complimentary standard shipping on orders over $100 AUD
  • Express shipping available via DHL Express and Australia Post
  • International duties and customs charges are not included in product prices
  • Detailed shipping times by country available in our international shipping table
Destination  Express
(Business Days) 		Standard
(Business Days)
Austria up to 13 up to 17
Belgium up to 12 up to 15
Canada up to 6 up to 9
Denmark up to 10 up to 14
France up to 10 up to 12
Germany up to 10 up to 12
Hong Kong up to 6 up to 10
Ireland up to 9 up to 12
Italy up to 11 up to 15
Malaysia up to 6 up to 10
Netherlands up to 12 up to 18
New Zealand up to 6 up to 10
Singapore up to 6 up to 10
United Kingdom up to 7 up to 10
United States up to 7 up to 10

 

NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

Bridal and Corporate Services

We offer exclusive pricing for bridal parties and corporate orders of 3 sets or more. Our bespoke service includes custom fabric and piping colour options. For detailed quotations and inquiries, please contact info@midnightmischief.com.au

 

Packaging

Each Midnight Mischief piece is thoughtfully wrapped in premium tissue paper and delivered in our signature black compostable satchel. Enhance your gift with our luxury gift box option and artisan foil card service, featuring over 10 exclusive designs. Explore our here.

 

Care Guide

To preserve the luxury of your Midnight Mischief sleepwear:

  • Launder in cold water on gentle cycle or hand wash before first wear
  • Group with similar colours
  • Turn inside out when dry
  • Avoid bleach and harsh handling
  • Line dry in shade
  • Iron on reverse side if needed, avoiding embroidered areas
  • Do not tumble dry

Order Cancellations

Please note that order cancellations incur a non-refundable fee to cover transaction costs. We encourage reviewing your selections carefully before confirming your purchase.